Privacy Policy

Confidentiality/Privacy
TISSMold maintains its customers’ confidential information with the utmost care and we are diligently committed to maintaining submitted information confidential whether it be personal/company information, CAD files, quotes or orders. Additionally, it is understood by our employees that files and information submitted to TISSMold are to be kept confidential as said files and information could contain proprietary information and/or intellectual property. Furthermore, TISSMold agrees not to share confidential information or uploaded files with any individual or corporate entity outside of TISSMold and its licensed partnerships. At the customer’s written request, TISSMold will delete or erase all electronic data (CAD files) from its computer systems unless it is electronically archived and/or backed up data that cannot be accessed through normal means. All printed and electronic documents that pertain to the customer’s confidential and/or proprietary information shall also be destroyed upon the customer’s written request unless the aforementioned electronic data cannot be readily accessible. TISSMold will provide confirmation to the customer that all electronic data and paper documents have been destroyed and/or erased.

TISSMold uses reasonable and appropriate security measures e.g.: maintaining physical, electronic and procedural safeguards in compliance with applicable security requirements, including US federal and state regulations. We use computer safeguards e.g.: firewalls and data encryption. We secure physical access controls to our buildings and files; and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. All credit card information is transferred through a secure payment system.

If or when needed, we may share your information: With service providers under contract who help with parts of our business operations, such as marketing, fraud prevention, bill collection, and technology services; with companies that TISSMold merges with or that acquire TISSMold; with other third parties with your consent or direction to do so; if necessary to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of TISSMold or others. You may change your personal information with access through your TISSMold Online Account Management page.

 

Indemnification
Customer agrees to indemnify TISSMold, its employees, agents, and representatives from and against any and all liabilities, claims, damages and other expenses (including attorney fees, court costs and litigation expenses) arising out of or relating to any claim or action, regardless of form, concerning any breach of this agreement or acts of omission relating to customer’s performance hereunder, and any third-party claim arising out of this agreement or the sale of goods hereunder. Customer will also indemnify and hold TISSMold harmless from any claim that the parts violate any patent or propriety rights. It is the customer’s responsibility to pursue patent, copyright, or other proprietary rights protection and to ensure that the parts do not infringe on other third-party patents or proprietary rights.

 

Website Usage
With respect to the users of the TISSMold website, the use of stated TISSMold website grants users a limited and non-exclusive license for the utilization of services offered by the TISSMold website. TISSMold reserves the right to refuse registration to anyone, for any reason. You may not upload harmful software, malware, spyware, Trojan Horses or viruses either directly, indirectly or via attachment to TISSMold, or any of its subsidiary and/or related websites/web portals/applications or partners’ websites/web portals/applications. Any abuse or unwanted misuse of said website and its granted license will result in termination of any relationship with TISSMold. License and accounts will be thusly discharged and terminated. Breach of the terms of this agreement or if TISSMold cannot authenticate information that was provided to us by you shall result in termination of the website license and account registration. No rights or grants to the license to the TISSMold website and software are expressed or implied except as specifically stated in the license agreement.

 

Data Retention
We retain the data customers upload to us for purposes of using that data for the customer’s purposes only, meaning the building of injection molding tools and the production of parts. This data is not shared with anyone except our manufacturing partners in the event TISSMold utilizes said partners for manufacturing of said tooling or parts only. Nondisclosure agreements are taken very seriously and no tooling or parts information is ever shared with anyone outside the scope of our company. TISSMold reserves the right to delete this information at any time, for any reason.